Responsible Gaming
at binhoplus
Gaming on binhoplus should always be fun — a form of entertainment, not a way to earn money or escape problems. We take our duty of care seriously, and we've built real tools to help every Filipino player stay in control, play within their means, and enjoy the experience safely.
Gaming Should Be Fun, Not a Problem
Here's what binhoplus believes — and what we do about it.
Millions of Filipinos enjoy online gaming every week — from slots and bingo to live casino games — as a form of leisure, the same way others enjoy watching PBA games or going to the mall on a weekend. For the vast majority of players, gaming stays exactly that: a fun pastime. But binhoplus also recognises that for a small number of people, gambling can become problematic, and we take that responsibility seriously.
That's why binhoplus has invested in a comprehensive responsible gaming framework — not because we're required to, but because we genuinely care about the wellbeing of every player on our platform. Whether you're playing from Manila, Cebu, Davao, or Quezon City, the same protections apply to your binhoplus account.
Our responsible gaming tools are available to all players at no cost, directly from your account settings. No need to call anyone or fill out complicated forms — you can set limits, take breaks, or exclude yourself from binhoplus in just a few taps.
Remember: Gambling is entertainment. Never gamble with money you cannot afford to lose. Never chase losses. If gaming stops being fun, it's time to use our tools or take a break.
Signs of Healthy Gaming
- You set a budget before you play and stick to it.
- You play for fun, not to make money or recover losses.
- You can stop playing whenever you want, without feeling anxious.
- Gaming doesn't interfere with work, family, or finances.
- You treat wins and losses as part of the entertainment experience.
binhoplus Player Protection Tools
All tools are free, instant, and available 24/7 from your account settings.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your binhoplus account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling period.
Session Time Limits
Set a maximum session length — from 30 minutes to several hours. When your session limit is reached, binhoplus will automatically log you out. This is especially useful if you tend to lose track of time while playing slots or live casino games late at night.
Reality Checks
Enable periodic pop-up notifications that remind you how long you've been playing and how much you've wagered during your current session. Reality checks are a gentle nudge to pause, reflect, and decide whether to continue or take a break.
Cooling-Off Period
Need a short break from binhoplus? A cooling-off period temporarily suspends your account for a set duration — from 24 hours up to 6 weeks. During this time, you cannot log in, deposit, or place bets. The period cannot be shortened once activated.
Self-Exclusion
If you feel that gaming has become a problem, self-exclusion allows you to permanently or temporarily close your binhoplus account. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period. This is our most powerful player protection tool.
Loss Limits
Set a cap on how much you are willing to lose in a given day, week, or month. Once your loss limit is reached, binhoplus will prevent further wagering until the period resets. This tool helps you stay within your entertainment budget without relying on willpower alone.
How to Self-Exclude on binhoplus
Requesting self-exclusion on binhoplus is straightforward. You don't need to speak to anyone if you don't want to — the entire process can be completed from your account settings in under two minutes.
Log in to your binhoplus account
Access your binhoplus account using your registered email and password. If you are having trouble logging in, contact our support team at [email protected].
Go to Account Settings
Click on your profile icon in the top right corner and select "Responsible Gaming" from the dropdown menu. All player protection tools are grouped here for easy access.
Select Self-Exclusion
Choose "Self-Exclusion" from the list of tools. Select your preferred exclusion period — options range from 6 months to permanent closure. Read the confirmation details carefully before proceeding.
Confirm Your Request
Confirm your self-exclusion request. binhoplus will process it within 24 hours. You will receive a confirmation email once your account has been suspended. Any remaining balance will be returned to your GCash or bank account.
Seek Additional Support
Self-exclusion from binhoplus is a strong first step. We also encourage you to reach out to professional support services if you feel you need additional help managing your gaming habits.
The 21+ Rule at binhoplus
In the Philippines, the minimum legal age for casino-style gambling is 21 years old, as regulated by PAGCOR (Philippine Amusement and Gaming Corporation). binhoplus strictly enforces this requirement — no exceptions.
Age Verification: Every new binhoplus account must pass a KYC (Know Your Customer) verification process before deposits or withdrawals are permitted. Valid Philippine government-issued IDs — such as a PhilSys national ID, passport, UMID, or driver's licence — are required to confirm that you are 21 or older.
Underage Gambling: If binhoplus identifies or suspects that an account holder is under 21, the account will be immediately suspended pending investigation. Any winnings accumulated by an underage player will be forfeited in accordance with our Terms & Conditions.
If you are a parent or guardian and believe a minor may have accessed binhoplus using your details, please contact our support team immediately at [email protected]. We will investigate and take appropriate action as a matter of priority.
Protecting Young People at Home
- Never share your binhoplus login credentials with family members under 21.
- Log out of binhoplus when using shared devices at home.
- Use device parental controls to restrict access to gaming sites on shared family phones or tablets.
Is Your Gaming Still Under Control?
Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use our responsible gaming tools or seek support.
Self-Assessment Checklist
Do you spend more money on gaming than you originally planned, or more than you can comfortably afford?
Do you find yourself chasing losses — continuing to play in an attempt to win back money you've already lost?
Has gaming started to affect your relationships with family or friends, or your performance at work or school?
Do you feel restless, irritable, or anxious when you try to cut down or stop playing?
Have you borrowed money, sold belongings, or used funds meant for bills or essentials (like GCash savings or BDO/BPI funds) to fund your gaming?
Do you use gaming as a way to escape stress, anxiety, depression, or problems in your daily life?
Have you tried to stop or cut back on gaming before, but found yourself unable to do so?
If any of these resonate with you, please don't hesitate to use binhoplus's self-exclusion or cooling-off tools, or reach out to a professional support service. There is no shame in asking for help — it is the responsible thing to do.
Support Resources
binhoplus encourages players who need help to reach out to these organisations.
PAGCOR Responsible Gaming
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR provides guidance and resources for players who may be experiencing gambling-related difficulties. Contact PAGCOR through their official government channels for assistance.
National Mental Health Helpline
The Philippine Department of Health operates a 24/7 mental health support line. If gambling-related stress is affecting your mental health, trained counsellors are available to help. The helpline number is 1553 — displayed here as plain text for reference only.
binhoplus Support Team
Our dedicated responsible gaming support team is available 24/7 via live chat on the binhoplus platform. You can also reach us by email at [email protected]. All responsible gaming enquiries are handled with complete confidentiality.
Play Smart. Play Safe. Play on binhoplus.
Thousands of Filipino players enjoy binhoplus every day — responsibly. Set your limits, know your budget, and keep gaming fun. Your binhoplus account gives you all the tools you need.
21+ only. Gambling can be addictive. Please play responsibly.